β Frequently Asked Questions (FAQ)
Clear answers about grocery & gift ordering, delivery zones, Cash on Delivery, and returns.
Orders inside Dhaka are typically delivered within 24β48 hours, and nationwide courier deliveries outside Dhaka arrive within 2β4 business days depending on district coverage.
Standard delivery charge is ৳60 inside Dhaka and ৳120 outside Dhaka. Orders meeting the qualifying threshold (৳1,500) enjoy free delivery when active.
Yes! Enter the recipientβs name, Bangladesh mobile number, and address at checkout, and add your greeting message in the Order / Gift Note field.
Cash on Delivery (COD) is available nationwide, alongside configured digital and manual verification options shown at checkout.
Visit the Track Order page with your Invoice ID or phone number, or submit an issue anytime via our Contact & Complaint Desk.
π§ Customer Support & Contact
Need help with an order, grocery inquiry, or custom gift hamper? Reach our Bangladesh support team.
